Twig
A tool for customer support.
Teamsync Software Inc.'s Twig AI tool helps customer support agents respond quickly and accurately to customer inquiries. It scans through all of a company's documentation, knowledge bases, and past support tickets, and provides recommended responses with citations to ensure accuracy. It also uses sentiment analytics to help agents spot potential risks in responses. Finally, Twig integrates with popular documentation and knowledge base products and anonymizes any PII data.
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